Here are common low-tech, back-office tasks U.S. businesses outsource to India, especially when they want affordable, reliable, and process-driven support:
- Data & Document Processing
- Data entry
- Data cleanup & validation
- Document digitization
- PDF/scan → Excel/Word conversion
- Form processing
- Invoice data extraction
- Accounting & Payroll Support (Non-licensed Tasks)
- Payroll data preparation
- Timesheet collection & validation
- Hours reconciliation
- Basic bookkeeping support (data entry)
- Vendor bill entry
- Expense report processing
- Administrative & Office Support
- Email handling & sorting
- Calendar management
- Appointment scheduling
- CRM data updates
- Creating basic reports
- Preparing presentations (PowerPoint)
- Maintaining spreadsheets
- Customer Support (Non-voice & Low-complexity)
- Email support
- Chat support
- Ticket triage
- FAQ responses
- Order status updates
- E-commerce Back Office
- Product listing (Amazon, Shopify, eBay)
- Price updating
- Content uploading
- Inventory sync
- Product catalog management
- Review & feedback monitoring
- HR Support (Low-tech Tasks)
- Candidate résumé formatting
- Applicant tracking system (ATS) updates
- Scheduling interviews
- Reference check coordination
- Onboarding document collection
- Marketing Support (Low Skill / Low Tech)
- Social media posting (pre-given templates)
- Simple graphics using Canva
- Content uploading to websites
- Basic SEO tasks: directory submissions, metadata updates
- Email campaign setup
- Compliance & Routine Operations
- Document verification
- Standard checklist-based processing
- Contract data entry
- Licensing/renewal reminders
- Data Research & Internet Tasks
- Web research
- Lead list building
- Competitor research (simple)
- Data scraping (manual/low-tech)
- Contact information verification
- Real Estate Back Office (Very Popular)
- MLS listing updates
- Lease document preparation support
- Tenant application processing
- Property data research
- Utility bill data entry
If you want, I can also create:
✅ a service menu for your outsourcing company
✅ pricing suggestions (India → U.S.)
✅ workflow diagrams
✅ website copy tailored to these services